Terms and conditions

By making a purchase on ISWAN.shop, you tacitly accept our conditions of sale. We ask you to read them carefully.

Protection of your personal data.

Respecting your privacy is our priority. All information that you provide to us or that reaches us through the use of cookies in accordance with the legislation in force during your visit to this site is intended for ISWAN single use. The data collected is necessary for the processing and management of orders.

Your data allows us to record your order history and provide you with personalized service. They are for the exclusive use of ISWAN. We do not sell or disclose your personal data to third parties.

When you place an order on our site, you will be asked for additional information, such as your full name, home address and email address. ISWAN keeps this information in a safe place. Under no circumstances will the information be disclosed or shared with third parties.

Cookies operation

ISWAN.shop deposited on computers and mobile devices for its customers called cookie files. This is generally standard practice for all online stores.

Cookies allow us to provide our customers with a quality online shopping experience. Cookies make it possible to study the navigation on the site of our customers www.iswan.shop and their purchasing behavior.

By browsing www.iswan.shop, customers tacitly authorize the installation of cookies on their computers. Customers can choose to accept or refuse the installation of cookies on their computer at any time by configuring their browser.
For more information on cookies, see our Use of cookies.

Shipping, customs fees and taxes

All items purchased from the ISWAN website are in accordance with a shipping contract. This means that the risk of loss and title to such items passes to the purchaser upon our delivery to the carrier.

Using the site ISWAN.shop is available only to persons legally capable of contracting entities purchasing goods for their personal use or as gifts.

ISWAN ships worldwide. The recipient indicated on the delivery address will be considered as the importer and must comply with the legislation in force in the country of destination.

Products purchased may be subject to import taxes, customs charges claimed by the destination country, once the package is shipped.

Additional customs charges are the responsibility of the recipient indicated on the delivery address. ISWAN has no control over these additional costs and cannot in any way estimate their amount. When a customs procedure is necessary, a delay in delivery may justify exceeding the deadlines in ISWAN.


ISWAN takes particular care to ensure that the final products are as close as possible to the products as they appear on the site (style, color, etc.). However, ISWAN does not guarantee that the descriptions, photos and other content appearing on ISWAN are perfectly accurate, reliable and always up to date. Differences due to technical, typographical or digital photographic reasons may provide.
Perception of Color and Style ISWAN products can vary depending on the part of the computer you are viewing, but also other technical factors. If an ISWAN product does not correspond to its description, the only solution is to return it in perfect condition.

Apart from the cases presented above, ISWAN is not responsible for the accuracy and / or completeness of the products on this site.

You agree that the sole and exclusive responsibility of ISWAN on any product sold on the ISWAN site is that the price of the product ordered

Under no circumstances can ISWAN, its instructions, its employees or its representatives be held liable for special, indirect or punitive damages related to the product sold.

To contact ISWAN

If you have comments, questions about our policy, or any other privacy and security matter, please contact ISWAN customer service.